The Changing Role of Human Resources Management The ever-changing roles within human resources management (HRM), in response to trends, are from a dynamic environment and the importance of HRM. Every changing organization has a need for a HRM to respond and implement changes. The organizations driven by e-business and technology need to be ready to respond and adapt to the environmental changes and should focus on satisfying the company’s customer needs. In this role, the HRM contributes proactively to the development of global strategic plans and objectives.
This essay will explain the changing roles in human resources management to the trends of: (a) globalization, (b) technology, (d) diversity, (e) e-business, and (f) ethics. Globalization The globalization of a business is the major challenge in human resources within the management of the business, new competitive aspects, and the cultural diversities are adding frequently (Gale Group, 1999). To reach the demands, the HRM is developing new business procedures and practices to adopt the shifting patterns of business.
The human resources must deal with numerous challenges like maintaining proper coordination from the business activities in multiple locations around the globe. Human resources must prepare and have an understanding of the increase in global competition. The human resources departments are gaining awareness globally for the development of the human resources teams with activities dealing with the multicultural diversity. Technology The performance of HRM relies largely on the technological aspects.
With the introduction and use of advanced technologies, the abilities and performances of the human resources are in need of required output. Businesses are incorporating advance technologies for meeting the demand of the consumers. This development has the human resources beginning to train continuously on the newer technologies in an effort to create processes, which are more effective. HRM is requiring changes in its practices to accommodate the advance computerized technologies and information systems (Frantzreb, 1998).
All work done manually by the department must change to a more technical form to maintain and control the processes and data for a business to be more effective and productive. The technological skills within the human resources require coordination with the advance technology-based processes. Diversity The multicultural practices in business are making the environment within a business more diversified. In business environment today, a human resources professional come from multiple cultures and are working side-by-side in the same company meeting the same goals.
For these professionals, it is paramount in maintaining a complete and thorough understanding of the morals, ethics, and values of the multiple cultures. The human resources professionals are developing innovative ways of managing the knowledge to deal with the diversity of the cultures. In addition, business environments that have diverse cultures are educating the HRM to perform the activities to the local consumer driven demands. Fast implementations in cultures are because of advancing technologies, which are causing the human resources to change its practices (Collins & Clark, 2003).
E-Business In an effort to eliminate the work burden, businesses are transforming normal operations to the e-business technological form. Business in the electronic form is causing the HRM to transform and develop newer procedures and practices. The human resources of companies have to maintain new skills and change the understanding from the brick and mortar style of business to the more advanced technological business environment, which is in a computerized form.
To advance the performance levels, the HRM is starting to incorporate training in information technology to the human resources professionals in an effort to maximize the adaptation to the rapid changes to the practices for the e-business model (Mitchell, 2001). The human resources professional is requiring the computer and Internet-based business technologies to follow the accounting and marketing practices. Ethics In addition to being competitive, business professionals must maintain an even balance with the organizations ethics (Vickers, 2005).
The HRM must create a business environment that is suitable with the company’s ethics policies. The HRM must maintain the interests of the stakeholders to an equal level without any discrimination. The first priority must be to the consumers’ best interest. To accomplish and maintain a balance between maximizing profits and maintaining consumers’ satisfaction, the HRM must make the business’s practices in such a manner. Conclusion Human resources management must be a major section within the business’s environment, which must adapt its roles to accommodate the ever-changing trends of the global practices.
The HRM roles must not change for only a single aspect, but simultaneously alters according to all the factors. The most important aspect is in globalization. Other aspects like technology, as with e-business, makes the need for the knowledge of professionals within the HRM to be more technologically advanced. The ethics and diversities in business demand the management to maintain the vision of its employees to an equal level.