Discuss its importance in a hospital and methods to promote good public relations. Ans:- Public relations (PR) is the practice of managing the flow of information between an organization and its publics. Public relations provides an organization or individual exposure to their audiences using topics of public interest and news items that do not require direct payment. Their aim is often to persuade the public, investors, partners, employees and other stakeholders to maintain a certain point of view about the company, its leadership, products or of political decisions.
Common activities include speaking at conferences, winning industry awards, working with the press, and employee communication. Importance of public relations in hospital Investing on Public relations will help the organisation to achieve its objective effectively and smoothly. Public Relations is not creating good image for a bad team. Since false image cannot be sustained for a long time. Though the organisation product or services are good it need an effective Public Relations campaign for attracting, motivating the public to the product or service or towards the purpose of the programme.
It is not only encourage the involvement from the public and also resulting in better image. An effective Public Relations can create and build up the image of an individual or an organisation or a nation. At the time of adverse publicity or when the organisation is under crisis an effective Public Relations can remove the “misunderstanding” and can create mutual understanding between the organisation and the public. Functions of Public Relations * Public Relations is establishing the relationship among the two groups (organisation and public). * Art or Science of developing reciprocal understanding and goodwill. It analyses the public perception & attitude, identifies the organisation policy with public interest and then executes the programmes for communication with the public. Elements of Public Relations * A planned effort or management function.