Title of the Project Employee Engagement and Grievance Handling Process Statement about the Problem This topic has been chosen because in every organization, employee engagement activities are conducted as employee productivity is clearly connected with employee engagement. It is a business management concept. An “engaged employee” is one who is fully involved in, and enthusiastic about his work, and thus will act in a way that furthers their organization’s interests. Thus, engagement is distinctively different from employee satisfaction, motivation and organizational culture.
An integral part of employee engagement is a strong grievance handling mechanism. Objectives and Scope of Study a. Analyze the Employee Engagement activities that are being done at ‘Indigo’and the outcomes of these activities. b. Understand the process mapping for employee engagement. c. Techniques used for engaging employees in our organization d. Grievance handling process e. Introduction and types of grievances. f. Discuss the grievance handling process at organizational, process, project ; individual level g. Methods used in grievance handling h.
Understand how Employee Engagement activities and Grievance Handling processes go hand in hand. Methodology Research methodology talks about data collection of the project work. The data collection as such is divided into: I. Primary Data a. Questionnaire survey b. Face-to-face discussion with existing employees who are there in the organization for more than six months or so. c. Discussion with Human Resource specialists. II. Secondary Data 1) Journals 2) Company records and reports 3) Internet Searches 4) External websites 5) On line survey conducted by company.